TELEPHONE AND VIRTUAL VISIT POLICY

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• Because of the high volume and complexity of the calls we receive, our practice charges a $20 fee for after-hours phone calls.  In most cases this should be covered by your insurance. If an in-person or virtual office visit related to the call occurs within 24 hours there will be no charge for the phone call.

• There will be no fee for brief daytime calls handled by nurses and other non-physician staff.

• We have set up video conferencing services for telemedicine. These virtual office visits will be billed the same as normal, in-person office visits.  Please note that we can only provide virtual visits for patients who are in Maryland, DC or Virginia at the time of the visit.

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